How the marketplace works for operators
- Homeowners request jobs. They describe the work on Flood.co by ZIP and service.
- We turn it into a job brief. The request is structured the way an estimator would want it, not just a name and a phone number.
- The brief goes to a matching operator. It's routed to an operator in the network who covers that ZIP and does that service, not blasted to a list of companies.
- You quote and do the work directly. The job, and payment for it, are between you and the customer.
What's in a job brief
- ZIP code and matched metro area
- Service and urgency (right now, today, this week, scheduling)
- Property type
- When the water started, and where it came from
- Whether water is still coming in or standing
- How much of the home is affected, and what's wet
- Insurance claim status: yes, no, or not sure
- Mold signs: smell, visible, both, or none noticed
- A short description in the homeowner's words
- Photos, when provided (the same ones an insurer will want)
- Contact details and consent to be contacted
Pricing and fees
Operators, not homeowners, pay to receive job requests. We haven't published pricing yet. We'll go over fees with you before you receive any job, and sending the interest form costs nothing.
Why a national brand just for water damage and mold
General marketplaces treat water damage like any chore and sell the same lead to several companies at once, which is the last thing you want with water on the floor. A water job turns on details: when it started, where it came from, what's wet, and whether there's a claim. We ask those up front so the company can move.
Water, mold, or both
Tell us which work you do. Mold briefs only go to companies that do mold work, and in states that license mold assessment or remediation, we'll check the license before routing mold work.
Licenses and insurance
There's no single license for water damage work. Mold assessment and remediation are licensed in some states, including Texas and Florida, and not in others. We don't guarantee any operator's license or certification. Once operators join, we'll check the licenses their state requires for the work they do, and show the date we checked.
What we won't do
- Invent reviews, ratings, or badges for anyone.
- Show a mold license or certification we haven't checked ourselves.
- Pretend you have an office in towns you don't serve.
- Promise homeowners response times or insurance outcomes on your behalf.
Operator pages by area
Market notes for each metro we have a guide for: storm patterns, foundations, humidity, and state mold licensing.
Operator FAQ
What is Flood.co?
A nationwide marketplace only for flood, water damage, and mold work. Homeowners and property managers send briefs by ZIP code and service; we route them to companies in the network who cover that area and do that work.
Who pays?
Homeowners don't pay. Operators pay to receive job requests. We haven't published pricing; we'll go over it with you before you receive any jobs, and filling in the interest form doesn't commit you to anything.
Can I join for water only, or mold only?
Yes. Choose water damage, mold, or both. Mold briefs only go to companies that do mold work, and in states that license mold assessment or remediation, we'll check your license first.
What's in a brief?
When the water started, the source, whether it's standing, what's wet and how much, insurance claim status, mold signs, the homeowner's description, and photos.
Is the network already live in my area?
Probably not yet. The network is new. We're collecting interest now and will be upfront about how much request volume an area has before you commit.
Do you check licenses?
Yes, once you join: we'll ask for any state mold license that applies, certifications you want shown, and proof of insurance, check them, and show the date we checked. Nothing is displayed until we've verified it.